Doug and Sue,
Many thanks for the holiday cheer that arrived in the mail the other day. I served
as a Quartermaster for Troop # 95 out of Cedarville, Pa. for many years and learned
to enjoy the benefits of the popcorn drives.
I also wanted to thank you and your staff for the very warm and friendly way in
which we completed the purchase of a 1999 Mercury Villager Sport van. I have been
around the buying and selling of automobiles as an adult for nearly 35 years.
I have purchased some very expensive collector cars, as well as inexpensive daily
drivers through a host of sellers across this country. I have also purchased vehicles
through both the York and Manheim auctions some years ago. I have to say that
the experiences in those transactions as a buyer are quite varied. The buying
experience that you and your staff provided to me with the above purchase is unparelleled!
The vehicle was everything that it was advertised to be and more. Your dealership
has the feeling of home and I was very comfortable with our time together. I was
genuinely surprized to receive the dinner gift certificate as I waited to have
my new purchase inspected and reviewed one last time. The facility was extremely
clean and orderly too! I was introduced to your facility via the internet with
the posting of the above Mercury Villager. The value of the vehicle looked to
be excellent, so I took the next step of visiting the dealership. From the moment
that I spotted the van on the lot, I felt that it might be going home with me.
After a few mimutes of my looking the van over, Sue emerged from the office to
simply say , " Hi I am Susan Morgan. If you have any questions about this
van please don't hesitate to ask". I had a few questions and she had the
answers without embellishment. She returned to the office to ask Doug a question
for me and gave me the space to look over the van thoroughly. By the time Sue
returned, I had already made my decision. It was then that I became aquainted
with Doug Morgan. It didn't take but a few minutes for me to realize that Doug
had a sterling personality and was not simply " all about cars ". Our
conversation covered a wide range of subjects and personal passions that each
of us had. I felt as if I was speaking to my brother. The experience was very
personal, yet very professional. Even after our business work was finished, we
spent the next hour or so just having conversation. I have spent 20 times more
money on cars that offered 10% of Doug and Sue's hospitality and cordiality. Thank
you for the opportunity to meet you!
Best Regards!
Tim
Thanks Sue,
It was a pleasure meeting your family. Buying from you has been the best car
buying experience I have had when buying from a non-private owner. The car ride
home was very comfortable, and so far no issues. Good luck in this tough economy.
It seems the small business owners are suffering the most to this point.
If anyone mentions they are looking to buy a used car, you can be sure I will
highly recommend Morgan Automotive.
Have a Merry Christmas,
Jay
Hi I am Jeremy Heckman.
A couple of weeks ago I bought a F-350 from you. I wanted to take a minute to
thank you. I am pleased with how well things went and I am very pleased with
the truck.I have received countless compliments on it and I have referred two
potential customers to you.
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